FAQ / Answers to Your Questions

What is “Master lease” and “Sub lease”?

Say A leases a property to B, and B re-leases it to C. The lease agreement between A (Master lessor) and B (Master lessee) is called Master lease, and the other one between B (Sub lessor) and C (Sub lessee) is called Sub lease. Master lease and Sub lease can be both an individual and corporate contract. This is common especially when master lessor rents out their property from overseas. Read this article to find out more.

How will you find tenants?

We have many advertising methods including social media ads, newsletter and web portals. Our strong network of world-leading companies also helps us find high-end prospective tenants quickly.

How do you determine appropriate rent?

Based on our rental market research, we will set the most realistic rent to attract tenants. There are many real estate agents who would appraise your property way higher than the actual value in order to convince you into making a listing agreement with them, and then lower the asking rent to the actual market value, which we will never do.

How long will it take to find a tenant?

It depends on the season and market situation, but it usually takes no more than 2 months to find a tenant. We will list your property on our website and many web portals, and advertise it all over social media aiming for both Japanese and foreign market which facilitates the tenant placement process.

Can I rent out my property from overseas?

Yes you can. You will have a say in every leasing step, get frequent reporting, and receive our comprehensive property management services. We will take care of your tax filing as well.

Will I get to see the lease agreement? Is it all in Japanese?

Legally binding official lease agreement has to be in Japanese but a word to word English translations of the lease agreement will be provided for you to understand and review all clauses.

What if the tenant does not pay rent or runs away?

First of all, we are specialised in luxury properties meaning that most of our clients are high-end who wouldn’t make such irresponsible actions. Second of all, we execute thorough screening and background check to assess all applicants. You will also be using a guarantor company who acts as the insurance guaranteeing to cover any rent so there will be no loss on your end even if the tenant does not pay rent or runs away. In the meantime, we will replace the tenant as soon as possible to keep high occupancy rate.

Can I find tenants for my property on my own?

It depends on the type of listing agreement you go with. In case of an open listing agreement and exclusive agent listing agreement, you’re allowed to find tenants on your own. Whereas if you decide to go with an exclusive right to lease listing agreement, tenants need to be found by us although you will have the right to screen and choose whether to accept them or not.

What is the common lease period?

2 years is the most common for both Standard Lease Contract and Fixed Term Lease Contract. You might see other lease periods like 3 or 4 years for Fixed Term Lease Contract but there is always an irregular reason behind it and it wouldn’t be as attractive as renewable 2 years lease period.

Am I responsible to pay property maintenance costs?

You’re only responsible for normal wear and tear and repair/replacement costs for things that your property comes with such as AC, floor heating, dish washer, plumbing and electrics except for when they were broken by the tenant.

How much do your property management services cost?

We charge 5% of total rent as a management fee for our all-inclusive plan, and that’s it. We don’t have different property management plans like most agents do where they set a different percentage according to which plan includes what services.

What type of properties and areas do you manage?

All property types in greater Tokyo area (roughly within 20~30 minutes from central Tokyo) and Yokohama area is our main focus but we would love to visit your property even outside our serving areas as long as it is not too far to manage.

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